Tuesday 06 October 2020

13:30 - 15:30


Academic Advice Zoom Drop-in

Our Academic Advisor Charlotte Clarke is running a Zoom drop-in session so you can fire away with any worries or concerns. You can pop in alone or with your classmates to get some general advice or ask specific questions.


Join Zoom Meeting.

Meeting ID: 930 8638 2139

Passcode: 979140


Here are the topics she’s been helping most students with:

  • Academic Advice
  • Wellbeing
  • General Issues and Concerns
  • Appeals
  • Extenuating circumstances
  • Complaints
  • Course queries
  • Extensions
  • Interrupting /withdrawing from your studies
  • Changing course
  • Academic Misconduct


  • You don’t need to download anything. Just click on the link to join the meeting through your web browser.
  • We strongly recommend using your PC instead of your phone as it makes file and screen-sharing easier. PCs have a more reliable connection too.
  • You will first enter into a digital ‘waiting room.’ If the advisor is free, she will admit you into the meeting. 
  • If the advisor is already talking with someone, you will have to wait to be admitted. Don’t worry though, they can see you’re waiting. 
  • You can use the Zoom link at any point during the drop-in times.
  • If your case is complex, you may be given an appointment at a later time.


We appreciate the volume of information being sent your way could be quite overwhelming, so we've created a Coronavirus Hub to give you quick links to key advice, guidance, and our latest news updates. With dedicated pages for housingacademic, and welfare advice, as well as links to government advice and College FAQs, it's your one-stop shop for all the vital information during this time.

The Advice Centre is a free, independent and confidential service for all students here at Royal Holloway. Our friendly, experienced and professional staff will provide a listening ear and offer general and specialist advice. We’re here to support you with a whole range of issues, big and small, and if we’re not the best people to help you with a particular issue, we’ll point you in the right direction.

Email us at advice@su.rhul.ac.uk with any questions or to ask for a phone appointment.