By now, you'll most likely be settled into your new room and getting it nicely decorated with some pretty instagrammable plants, or a cool Pulp Fiction or Pink Floyd poster. While we know this part of uni is incredibly fun, it's important that you're aware of your responsibilities when it comes to looking after your home.
By now, you'll most likely be settled into your new room and getting it nicely decorated with some pretty instagrammable plants, or a cool Pulp Fiction or Pink Floyd poster. While we know this part of uni is incredibly fun, it's important that you're aware of your responsibilities when it comes to looking after your home. So our advisors have put together some useful guidance to help you settle in!
If you haven’t already seen our Private Housing Moving In Guide then we recommend you do this as soon as possible, even if you’ve already moved in. There may be things that you haven’t thought of addressing, like council tax or energy safety. It also has information about starting to care for your home.
Landlords and agents in the area typically try to make deductions that are worth over half of students’ security deposits! And the worst part is that they usually succeed. This is usually because students aren't aware of their rights and obligations and because most students aren’t accessing the Advice Centre.
So far the Advice Centre is maintaining its 100% winning streak. We are not letting landlords and agents get away with unfair deductions. However, we are also meeting many students too late: after they have already agreed to unfair charges.
This year, we want to make sure we give you as much information as possible to make it difficult for landlords and agents to propose unfair deductions. Below we’ve listed important advice to get you started, but you can always ask an advisor for more guidance or a Zoom meeting. Some of these are in your contract and some are our suggestions to avoid charges out of your deposit when you leave. We definitely recommend you consult us before accepting any charges, even if you think that you’re liable, so we can check that it’s a fair charge.
We appreciate the volume of information being sent your way could be quite overwhelming, so we've created a Coronavirus Hub to give you quick links to key advice, guidance, and our latest news updates. With dedicated pages for housing, academic, and welfare advice, as well as links to government advice and College FAQs, it's your one-stop-shop for all the vital information during this time.
The Advice Centre is a free, independent and confidential service for all students here at Royal Holloway. Our friendly, experienced and professional staff will provide a listening ear and offer general and specialist advice. We’re here to support you with a whole range of issues, big and small, and if we’re not the best people to help you with a particular issue, we’ll point you in the right direction.
Email us at firstname.lastname@example.org with any questions or to ask for a Zoom appointment.
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The Students’ Union, Royal Holloway
Egham, TW20 0EX