In the last few months there have been a number of changes to the GP Surgery. Alongside the refurbishment taking place, there are some exciting new updates that will help us all take care of our health.
The refurbishment should be completed soon, but the exact dates haven’t been confirmed yet. Please be patient while they work on the updates as this will bring the surgery in line with legislation and will hopefully create a more pleasant environment.
The GP Surgery is now up and running on the NHS app, which you should be able to download in any app store! The app allows you to order repeat prescriptions without having to book a new appointment or leave the house. You will be able to book appointments and check your symptoms on your phone, and see your medical history all in one place.
At the moment, it is not possible to book an appointment through the app due to technical difficulties with the existing technology compatibility. However, I am chasing this up and hopefully it will be fully working soon.
To register the app you will need to create an account, which requires you to input your email address (I recommend you use a personal one rather than your university email) and create a password. It will then send you a confirmation email.
The app also requires a phone number, and it will send you a security code. Finally, it will ask you to confirm you identity with a linkage key or code, however, you can skip this stage and register by uploading a photo of your passport, UK or European Driving licence or a European National Identity card. This is a lot more straightforward than it sounds.
Once you have registered then you’re good to go!
In addition, you can now also get STI testing and advice at the GP surgery without having to travel all the way to Slough. In order to get tested you will need to book an appointment as normal, as there is no specific ‘clinic’. If you wish to be screened you can order a home testing kit here. You could also head up to the SU Advice Centre and pick up a free postal kit.
The GPs have just informed us that they are working on a new e-consult site, which will transform the way you can book appointments. This will eventually lead to online consultations, without ever having to go in person. This should reduce waiting times and get you faster help.
We will keep you updated about this as soon as we find out more information.
Registered charity no: 1141998
The Students’ Union, Royal Holloway
Egham, TW20 0EX