Our Advice Centre is here to support you with a whole range of issues and can offer guidance on just about everything that may affect you during your university journey. We're introducing you to Shells and Sophie, our dedicated Student Advisors, who can help you with just about any issue, big or small.
Based on the first floor of the Students’ Union, the Advice Centre is a free and independent service for all students at Royal Holloway.
We’re here to support you with a whole range of issues and can offer guidance on just about everything that may affect you during your university journey. Shells and Sophie are our dedicated Student Advisors, and they’re going to introduce themselves to you!
What do you love most about your job?
I love working with students, some of whom have traveled across the globe to study at Royal Holloway. Helping them to solve their problems can be challenging but is always fulfilling. Here at the Advice Centre, no two days are the same – there’s a lot of variety in our work and we constantly meet new students online and in-person.
How did you begin your career?
I came to Royal Holloway as a student to study Psychology so I have been part of the community for a while now!
When I’m not at work
I volunteer as Brown Owl at a local Brownies group and this takes up a fair amount of my time! I also love to cook and listen to music.
Top tip: We want all Royal Holloway students to know that no problem is too big or too small, we will be able to help you! We have a wealth of knowledge around different issues including academic, financial, wellbeing, and housing to name a few – and if we can’t help we can direct you to someone who can.
It has to be helping students to help themselves. We also find that students learn from their experiences with us. The useful information we can share with you will be relevant throughout your life – not just at university.
Everything we do is student-led, students decide how they want their case to proceed, and we find working with us makes a difference to students’ lives. I love the variety in the role – I’m obsessed with learning and education and we learn all the time as student advisors as changes are made to policies and procedures.
Why did you choose to become a Student Advisor?
I have a teaching background and have always wanted to work with students. I find that education can be life-changing for people and it’s incredible to see.
I really enjoy being creative. I like to make things myself and get really arty. A sewing machine is on my Christmas list this year!
Top tip: You can complain about almost anything! There will be a complaints procedure in place to make sure that you are getting the support you need if something doesn’t go to plan.
Shells and Sophie can offer you a chat and friendly face whenever you may need during your time at university. Make sure you check out our Advice Centre pages for more details on the support available and our events calendar to come along to a drop-in session.
Email us at email@example.com.
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The Students’ Union, Royal Holloway
Egham, TW20 0EX