The email relates to arrangements for extending tenancies in preparation for next year, and asks tenants to pay an administration fee and one month rent up front if they wish to continue living in their current properties next year. They also stipulate that houses should be kept presentable for viewings at any time.
If you have received this email, we strongly encourage you to book an appointment with our Advice Centre for further information and dedicated support around this matter. We are currently attempting to understand more from Alpha Residential, and will make sure that we communicate any developments.
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The Students’ Union, Royal Holloway
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