UKVI Action Fraud

Every year, UK Visas and Immigration (UKVI) receive thousands of applications for Tier 4 visas from individuals who want to study at world class institutions such as Royal Holloway. Last year, 96% of Tier 4 applications were successful.

While this is something to be proud of, it has sadly come to our attention that international students are being targeted by fraudsters once they reach UK soil. Together with UKVI and Action Fraud, we show support by raising awareness of this issue.

To try to prevent this from happening, it's important for all international students to be aware of the different tools that fraudsters are using to try to scam you. Perpetrators are calling international students, claiming to be from the Home Office and demanding money for non-existent visa fees and fines.

Things to look out for

  • Legitimate Home Office officials will never ask you to pay visa fees or fines over the phone
  • Home Office or UKVI officials will never ask you to pay visa fees or fines using gift cards, cryptocurrency or money transfer services.
  • Always question unexpected requests for your personal or financial information in case it’s a scam, even if the caller knows your personal details.
  • Trusted organisations won’t pressure you to make a financial transaction on the spot.
  • If you think you have been a victim of fraud, please report it to the College and to Action Fraud (03001232040).


View the fact sheet


As a Union, it is crucial for us that our members feel safe and welcomed. If you have any questions regarding your visa status, you can contact our Advice Centre or call UKVI on 0300123224.

Never be scared of questioning anything that doesn’t feel completely right.