As members and regular users of our services, you’re best placed to tell us what we’re getting right and more importantly, where we can improve. Complete the survey now for your chance to win £250 + claim a free hot drink from Tommy's Kitchen.
Our mission as a Student’s Union is pretty simple - to make student life better at Royal Holloway. But how do we know we’re achieving this? Well, that’s where you come in.
As members and regular users of our services, you’re best placed to tell us what we’re doing right and, more importantly, where we can improve. That’s why every year we run our annual Rate Your Union survey so we can make decisions that promote effective change that are directly based on student feedback.
Take the survey
What is Rate Your Union?
Every year, we ask standard questions about your experiences using our services which help guide our plans for the next academic year. Importantly, we use Rate Your Union as a platform to also look at other issues that might be impacting your student experience at Royal Holloway. Previous Rate Your Union surveys included questions about the Careers Service, Student Housing, and Personal Tutors, which have led to Policy Inquiries on these topics or were integral in providing the University with data to make positive changes in these areas of the student experience. Last year, we used Rate Your Union to learn more about students’ feelings about safety on campus and in Students’ Union venues. Your feedback launched our SU Security Review this year, and we’ve nearly completed work on this project which will be shared later this term.
What are we doing this year?
This year, we are using Rate Your Union to look at your experience using our venues and services as well as the support and services provided by the University’s Wellbeing services. Your feedback plays a huge role not only in helping to improve your overall university experience but also in determining our wider decision-making process as a Union. So, do the sensible thing and get answering!
Cash prizes to be won
We’re offering up some great cash prizes as an extra incentive to give us your views. One lucky winner will receive £250 cash straight into their bank account with five £50 prizes also up for grabs. This means we’re giving £500 to students who participate this year. To be eligible for a cash prize, you need to complete the entire survey.
We will be drawing and announcing winners while the survey is open, so the earlier you fill it out the more chances you have to win! But we haven’t stopped there. We want to show our appreciation to all students who have taken the time to share their thoughts with us, and every participant will be offered a free hot drink at Tommy’s Kitchen. Not bad, right?
Next steps
In the past, we’ve only shared the results of Rate Your Union with the University and SU permanent staff team. This year, we want to be more transparent with students, and we will be publishing the results of the survey on our website and social media accounts. We’ve done this recently with our PGT Policy Inquiry Term One survey results and the SU Security Review survey results. We want to give you more regular, digestible updates on what we’re doing with your feedback. So look out for it in the coming months!
How long will the survey be open?
The survey will close at 23:59 on Monday 29 May.