Similar to Freshers' Festival in September, Refreshers is a chance to get out and about on campus, meet new people, and ultimately have a really great time. It's just a bit colder now.

If you want to attend our headline events taking place at the Union Venue, buying a wristband is the best way to guarantee your entry. There is a limited supply of individual tickets if you’d rather pick and choose certain events. Even if you don’t buy a wristband, there are still loads of events for you to attend at Medicine and The Packhorse, as well as our Give It A Go programme.

Early bird wristbands are available for £22.50 until 23:59 on New Year's Eve, guaranteeing your entry to all of our events at the Union Venue during Refreshers as well as some additional perks. From New Year's Day, wristbands will increase in price to £25.

• New Year, New Toast fast track entry (Mon 9 Jan)
• VK Glow Up (Tue 10 Jan)
• Flawless ft. JAY1 (Wed 11 Jan)
• Rainbow Rave ft. Glitterbomb (Thu 12 Jan)
• Even Juicier ft. Riton (Fri 13 Jan)

Wristbands and online tickets guarantee you entry into the event before 11pm.

No, only current Royal Holloway students can purchase Refreshers wristbands.

Union Helpdesk (12:00-16:00) on Monday 9 January or on the door at the Union Venue between Tuesday 10 January and Friday 13 January.

All sales are final, and refunds are not available on tickets once they have been purchased (including duplicates or purchases made in error, tickets bought for the wrong event or non-attendance due to personal choice, illness or injury). Further details can be found in our Purchasing T&Cs.

Yes, a limited amount of individual tickets will go on sale at 10am on Tuesday 3 January.

It's cheaper to purchase tickets in advance (and that's the only way to guarantee your entry to an event) but there will be a limited number of tickets available to purchase on the door for all events taking place at the Union Venue.

A limited number of advance guest tickets will go on sale at 10am on Tuesday 3 January - these must be purchased through a student account. Your guest will need to arrive with you at the event and bring their own photographic proof of age ID. Please note, there are no guest tickets available on the door.

No, if you’ve purchased an individual event ticket, you’ll be sent an e-ticket via email. You’ll need to have this with you to get into the venue.

If you have purchased a student ticket, we may ask to see your College Card. As a reminder, you are required to carry your College Card with you whenever you are on campus. Alongside this, you'll need to bring photographic proof of age ID (driving licence, passport, PASS card) which will be cross-referenced against your enrolment information.

Tickets are non-transferable and cannot be sold on. Any student selling or attempting to sell a ticket above face value will be subject to disciplinary action and risk being banned from the Students’ Union premises and activities in line with the Code of Conduct.

All sales are final, and refunds are not available on tickets once they have been purchased (including duplicates or purchases made in error, tickets bought for the wrong event or non-attendance due to personal choice, illness or injury). Further details can be found in our Purchasing T&Cs.

As your Students' Union, we're keen to promote equality of opportunity for people with disabilities and to take the necessary steps to meet their requirements - that's why we've ensured that everything we do is accessible to as many of you as possible. You can find out more about specific events on our Accessibility page.

The Students' Union takes a zero-tolerance approach to the spiking of drinks and will work closely with the University and Police to push for prosecution with the full force of the law at every available opportunity.

To read about our initiatives and the additional measures that are being scaled up behind the scenes, visit our Spiked campaign page.

If you think yourself or a friend has been spiked, dispose of the drink in question immediately. Inform a member of the bar or security team who will be able to assist you. Find somewhere safe, away from large groups of people but with a friend and potentially with support from our staff team.

If it is your friend that has been spiked, make sure you don't leave them alone. Contact the GP Surgery (if the incident occurs during their opening hours) or NHS Advice (111) immediately. Alternatively, the nearest A&E department is St Peter's Hospital in Chertsey - attend here straight away if you feel sleepy, vomit or have hallucinations.

If you're capable, arrange transport and travel home but only go home with someone you totally trust. If you are with people you do not know, contact a trusted friend or relative to come and take you home and look after you. If you or your friend is comfortable doing so, inform the police about the incident - they may ask for a sample of your blood or urine to test, to find out if drugs have been used. It is important you are tested as soon as possible if you think your drink was spiked as most drugs leave your body within 12 –72 hours.

If you suspect you have been spiked in one of our venues, please contact venues@su.rhul.ac.uk with the details of the incident so that we can investigate what has happened and a member of our team will get in touch.

We understand that lots of students don’t drink for different reasons – that is totally fine and you should never have to do anything you’re not comfortable with.

We host loads of alcohol-free events over the year for you – these will be tagged on our Events page and on the Welcome to Royal Holloway app. There will also always be alcohol-free drinks available to purchase at any of our events where alcohol is on sale.

If you feel harassed or pressured to do anything you’re not comfortable with, you can report it to a member of staff, security, or your Hall Life Duty Officer.

As a Students’ Union, we believe that we have the duty to challenge harassment and violence at any instance and encourage all students to report it. When we are silent about these issues, we become complicit to them.

When we talk about sexual harassment, it often is given a very narrow definition of what it might involve. Sexual harassment is not just about physical touching or groping, it can be applied to any unwanted and persistent behaviour of a sexual nature.

If you experience any form of sexual harassment at any of our events, you can report the incident to any member of security, bar staff or supervisor/duty manager and the situation will be investigated immediately and appropriate action taken. The staff will also advise you if you want to follow up on the complaint.

If you feel able to talk to someone about it and you'd like to, you can book an appointment with one of our advisors by visiting the Union Helpdesk - our advisors offer free and impartial advice and are happy to chat with you about any problems you are having. Alternatively, the College provides free counselling services to support you if you need a chat or you need professional and impartial advice. You can contact them by emailing counselling@royalholloway.ac.uk.

You can contact the University’s Student Wellbeing team, who can offer you support and guidance.

If you’ve already acquired your student login details but you’re still experiencing issues trying to log in, you can try and resolve them by following the steps provided by our login guide. If you’re still struggling after following the guide, please email marketing@su.rhul.ac.uk stating your student number and the error message you have encountered.