Terms & Conditions

  1. The prize draw (the "Prize Draw") is open to people attending Royal Holloway, University of London who are verified members of Royal Holloway Students’ Union.
  2. Permanent employees of the Students’ Union ("RHSU", "We"), or anyone else connected with the Prize Draw may not enter the Prize Draw.
  3. Entrants into the Prize Draw shall be deemed to have accepted these Terms and Conditions.
  4. To enter the Prize Draw you must complete the Rate Your Union survey. No purchase is necessary. If you have any questions about how to enter, or in connection with the Prize Draw, please e-mail us at marketing@su.rhul.ac.uk with "Rate Your Union Survey" in the subject line.
  5. Only one entry per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed.
  6. RHSU accepts no responsibility for entries that are lost, delayed, misdirected or incomplete, or cannot be delivered or entered for any technical or other reason. Proof of delivery of the entry is not proof of receipt by RHSU.
  7. The closing date of the Prize Draw is 23:59 on Monday 29 May 2023. Entries received outside this time period will not be considered.
  8. Each survey respondent can claim a free regular hot drink at Tommy's Kitchen. The offer is limited to one per person and is not valid in conjunction with any other offer or promotion. You must have a confirmation message (received upon survey completion) featuring the offer in order to qualify for the offer.
  9. The free hot drink offer can be redeemed at Tommy's Kitchen from 12:00-18:00, Monday-Friday between Monday 15 May 2023 and Friday 2 June 2023.
  10. Six prize winners will be chosen from a random draw of entries received in accordance with these Terms and Conditions. The draws will be performed by a random computer process.
  11. The winners will receive one of the following prizes: £250 cash (x1 available) - drawn on Wednesday 31 May 2023, £50 cash (x5 available) - drawn on Monday 15, Wednesday 17, Monday 22, Wednesday 24 and Friday 26 May 2023.
  12. The winners will be notified by email on or before Wednesday 31 May 2023 and will be asked for their bank details in order to claim their prize. If a winner does not respond to RHSU within 14 days of being notified, then the winner's prize will be forfeited and RHSU shall be entitled to select another winner in accordance with the process described above (and that winner will have to respond to notification of their win within 14 days or else they will also forfeit their prize). If a winner rejects their prize or the entry is invalid or in breach of these Terms and Conditions, the winner's prize will be forfeited and RHSU shall be entitled to select another winner.
  13. The name of the winners can be obtained after Wednesday 31 May 2023 by sending an email to marketing@su.rhul.ac.uk with "Rate Your Union Winners" in the subject line.
  14. The prize is non-exchangeable, non-transferable, and is not redeemable for other prizes.
  15. RHSU retains the right to substitute the prize with another prize of similar value in the event the original prize offered is not available.
  16. The winner may be required to take part in promotional activity related to the Prize Draw and the winner shall participate in such activity on RHSU's reasonable request. The winner consents to the use by RHSU and its related companies, both before and after the closing date of the Prize Draw for an unlimited time, of the winner's voice, image, photograph and name for publicity purposes (in any medium, including still photographs and films, and on the internet, including any websites hosted by RHSU and its related companies) and in advertising, marketing or promotional material without additional compensation or prior notice and, in entering the Prize Draw, all entrants consent to the same.
  17. RHSU accepts no responsibility for any damage, loss, liabilities, injury or disappointment incurred or suffered by you as a result of entering the Prize Draw or accepting the prize. RHSU further disclaims liability for any injury or damage to your or any other person's computer relating to or resulting from participation in or downloading any materials in connection with the Prize Draw. Nothing in these Terms and Conditions shall exclude the liability of RHSU for death, personal injury, fraud or fraudulent misrepresentation as a result of its negligence.
  18. RHSU reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, this Prize Draw with or without prior notice due to reasons outside its control (including, without limitation, in the case of anticipated, suspected or actual fraud). The decision of RHSU in all matters under its control is final and binding and no correspondence will be entered into.
  19. RHSU shall not be liable for any failure to comply with its obligations where the failure is caused by something outside its reasonable control. Such circumstances shall include, but not be limited to, weather conditions, fire, flood, hurricane, strike, industrial dispute, war, hostilities, political unrest, riots, civil commotion, inevitable accidents, supervening legislation or any other circumstances amounting to force majeure.
  20. The Prize Draw will be governed by English law and entrants to the Prize Draw submit to the exclusive jurisdiction of the English courts.
  21. Promoter: Students’ Union, Royal Holloway, University of London, Egham Hill, Egham, TW20 0EX.