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Introducing RHSU Rewards... rewarding you every time you spend in RHSU venues!

As well as enjoying access to food and drink on the go, you'll find some juicy rewards at your fingertips with the RHSU Order app (available to download now from Google Play and the App Store).

Sign-up offers

Download the RHSU Order app today and receive 20% off your first order (offer excludes purchases including tobacco products, electronics, mobile phone sim cards and top-ups).

Scan your Loyalty QR code on five transactions between 12 February - 10 March and you'll also earn a £2.50 voucher to redeem against your next purchase (valid until 31 March).

How does it work?

  • You’ll earn 10 points for each £1 you spend in our venues (Tommy's Kitchen | The Packhorse | Union Shop | SU Venue | Medicine)
  • Once you’ve earned 500 points, you’ll earn a £5 voucher that can be used as full or part payment for a future purchase.
  • Ordering on the app? Your points will automatically be added to your in-app Loyalty Card.
  • If you’re ordering at the bar (including at our club nights) or in the Union Shop, we'll scan your QR code at the till.

You can’t order drinks at Medicine or the SU Venue via the app, but you can still earn points from every purchase as long as you’ve registered for Loyalty Rewards on the app.

How do I register?

  • Download the RHSU Order app from Google Play or the App Store.
  • Once you’ve downloaded the app, you’ll need to register and then locate the ‘Register for Loyalty Rewards’ tab.
  • Enter your details to sign up (you’ll need your Student ID Card number at this point). All student ID numbers have been pre-loaded into the database and will be used to verify your details.
  • Once you’ve received an email confirmation of your sign-up, head to ‘My Loyalty Card’ on the app and enter your Student ID Card number again to verify your details.
  • Access to Loyalty Rewards is exclusively for students, members of the general public are unable to access the scheme.

Step-by-step guide

Order through the app

Through the app, you can order in multiple ways at both The Packhorse and Tommy’s Kitchen:

  • The Packhorse will be offering Table Ordering enabling customers to find a table and use the app to place orders for service to the table.
  • Tommy’s Kitchen will be offering Table Ordering and Click & Collect, meaning you can now order from anywhere on campus for an agreed time slot and pick up your takeaway order.
  • Please note, both The Packhorse and Tommy’s Kitchen sit as unique venues within the app so please make sure you select the correct venue when ordering online.
  • If you don’t have access to a smartphone or you prefer to do things the old-fashioned way, you can still order at the bar in both venues.


In addition to earning loyalty points, RHSU staff members are entitled to 10% off one transaction per day at Tommy's Kitchen or The Packhorse, and 10% on purchases from the Union Shop. The discount will be taken off your whole order, but it must include at least one food item; a drinks-only order will not receive the discount.