The Advice Centre.

The Advice Centre is a free and independent service for all students here at Royal Holloway, based on the first floor of the Students' Union building. Our friendly, experienced and professional staff will provide a listening ear and offer general and specialist advice. We’re here to support you with a whole range of issues, big and small, and if we’re not the best people to help you with a particular issue, we’ll ensure we point you in the right direction of the relevant support.

What can we help you with?

Our advisors are trained to support you in many areas of advice, covering a lot of the issues that students may face during their time at Royal Holloway. We are happy to offer general wellbeing advice but it’s probably useful to know that we also particularly specialise in private sector housing and academic advice (i.e. academic appeals and disciplinaries).

Check out the resources in the sections below which may provide you with the information you need.

How do I book an appointment?

If you've already looked through our web pages and you can't find the information you're after, or if you'd prefer to discuss something face-to-face, it's easy to book an appointment. 

  • Pop along to the Union Helpdesk on the first floor of the Students' Union and one of our assistants will book you in
  • Alternatively, you can call the Helpdesk on 01784 276700
  • Email us at

Check-Out Fees To Be Refunded: Advice Centre Success Stories

Thu 18 Apr 2019

Find out how we're putting money back into students' pockets, after challenging Your Move on check-out fees.

Broadband Nightmares

Tue 09 Apr 2019

If you're getting nightmares from the amount of issues caused by your broadband provider, check out what to do to get a fair compensation!

Get Your Finances In Order

Fri 29 Mar 2019

If you feel like you're struggling with your finances and you need some helpful tips, don't worry, our advisors are here to help you out!

Extenuating Circumstances: The Basics

Mon 25 Mar 2019

We know life can sometimes affect your studies, so make sure you know about extenuating circumstances.