Advice Centre

Free | Independent | Impartial

Based on the first floor of the Students’ Union, the Advice Centre is a free and independent service for all students at Royal Holloway. We’re here to support you with a whole range of issues, big and small, and free from judgement.

While our advisors specialise in academic and housing advice, we can offer guidance on just about everything that may affect you during your university journey. If we’re not the best people to help you with a particular issue, we’ll point you in the right direction.

How can we help?

Start typing key phrases like finances, studying, assessments, or housing to see what help topics we have available. If you can't find what you're looking for, don't hesitate to get in touch with us.

Recent Articles

Student Housing Survey: Have Your Say!

In the next stage of her Policy Inquiry into student housing, President Kate Roberts invites you to complete a short survey to tell us about your experiences.

 
Exam Access Arrangements: Apply Now

Exam access arrangements (EAAs) are available if you are unable to sit exams under standard examination conditions, due to a disability or another condition, and allow you to perform to your best ability in an exam without compromising academic standards. We tell you all you need to know ahead of the application deadline (Friday 29 January).

 
Postgraduate Funding: All You Need To Know

If you're loving academia and don't want your student life to end just yet, you've probably started considering applying for a postgraduate course. While we want to empower you to embrace your love of studying, we also want to help you make informed decisions.

 
Looking After Yourself This Christmas

Whether you’re travelling back to your family home or spending the break somewhere else, it’s important to think about how you’re going to look after yourself and those around you. Our Advice Centre have put some great tips together to help you have a restful break, and find help should you need it.

 
 

Coronavirus Update

In light of the coronavirus (Covid-19) pandemic, from midday on Tuesday 17 March 2020, the Advice Centre will cease all face-to-face appointments. However, it is critical that you are still able to access our advice services and we will continue to deliver this digitally through our website, by email and via phone or Zoom appointments.

We appreciate the volume of information being sent your way could be quite overwhelming, so we've created a Coronavirus Hub to give you quick links to key advice, guidance, and our latest news updates. With dedicated pages for housing, academic, and welfare advice, as well as links to government advice and College FAQs, it's your one-stop shop for all the vital information during this time.

Get in touch with an advisor

If you've already looked through our web pages and you can't find the information you're after, or if you'd prefer to discuss something with us, we’re here for you.

Due to COVID-19 we've changed our times for drop-in sessions and moved them online. These are now on Tuesday 13:30-15:30, Wednesday and Thursday 13:00-15:30.

Check out our events calendar for more details.

Call the Union Helpdesk on 01784 276700 for general enquiries about the Advice Centre .