Advice Centre

Free | Independent | Impartial

Based on the first floor of the Students’ Union, the Advice Centre is a free and independent service for all students at Royal Holloway. We’re here to support you with a whole range of issues, big and small, and free from judgement.

While our advisors specialise in academic and housing advice, we can offer guidance on just about everything that may affect you during your university journey. If we’re not the best people to help you with a particular issue, we’ll point you in the right direction.

How can we help?

Start typing key phrases like finances, studying, assessments, or housing to see what help topics we have available. If you can't find what you're looking for, don't hesitate to get in touch with us.

Recent Articles

Housemates/Rooms Wanted

Looking for a place to live in Egham? Still not found a group you’re happy to live with? Do you want to see where everyone is advertising their spare rooms? Or maybe you need someone to take over your contract? Our Advice Centre have put together some guidance to help you out.

 
Extenuating Circumstances During Summer Assessments

We know that this academic year has been a rollercoaster ride so if you do experience Extenuating Circumstances, you are still able to apply for them!

 
Looking After Yourself and Others

Wherever you’re spending your summer, our Advice Centre has put together some tips to help you look after yourself and make the most of the break.

 
Looking Out For Your Friends

As part of Mental Health Awareness Week, our Advice Centre has put together some top tips to help you look out for your friends whilst still keeping yourself safe and healthy.

 
 

Coronavirus Update

In light of the coronavirus (Covid-19) pandemic, from midday on Tuesday 17 March 2020, the Advice Centre will cease all face-to-face appointments. However, it is critical that you are still able to access our advice services and we will continue to deliver this digitally through our website, by email and via phone or Zoom appointments.

We appreciate the volume of information being sent your way could be quite overwhelming, so we've created a Coronavirus Hub to give you quick links to key advice, guidance, and our latest news updates. With dedicated pages for housing, academic, and welfare advice, as well as links to government advice and College FAQs, it's your one-stop shop for all the vital information during this time.

Get in touch with an advisor

If you've already looked through our web pages and you can't find the information you're after, or if you'd prefer to discuss something with us, we’re here for you.

Due to COVID-19 we've changed our times for drop-in sessions and moved them online. These are now on Tuesdays and Thursdays 13:30-15:30.

Check out our events calendar for more details.

Call the Union Helpdesk on 01784 276700 for general enquiries about the Advice Centre .