The Advice Centre is a free and independent service for all students here at Royal Holloway, based on the first floor of the Students' Union building. Our friendly, experienced and professional staff will provide a listening ear and offer general and specialist advice. We’re here to support you with a whole range of issues, big and small, and if we’re not the best people to help you with a particular issue, we’ll ensure we point you in the right direction of the relevant support.


What can we help you with?

Our advisors are trained to support you in many areas of advice, covering a lot of the issues that students may face during their time at Royal Holloway. We are happy to offer general wellbeing advice but it’s probably useful to know that we also particularly specialise in private sector housing and academic advice (i.e. academic appeals and disciplinaries).

Check out the resources in the sections below which may provide you with the information you need.

How do I book an appointment?

If you've already looked through our web pages and you can't find the information you're after, or if you'd prefer to discuss something face-to-face, it's easy to book an appointment. 

  • Pop along to the Union Helpdesk on the first floor of the Students' Union and one of our assistants will book you in
  • Alternatively, you can call the Helpdesk on 01784 276700
  • Email us at advice@su.rhul.ac.uk

Before your appointment

Before you come and see us it might be helpful for you to read our Student Care Statement and Confidentiality Policy to understand a bit more about our commitment to you. Unfortunately, in a small number of cases it may not be possible for the Advice Centre to continue offering advice, in which case our withdrawal of services policy may come into effect.



Housing Fair Round-Up

Fri 29 Nov 2019

Housing Week was kicked off in in style! It was great to see so many students getting involved, so we've got a round-up of all the important information that was discussed!

 
Student Rights: Misconduct Panels

Fri 15 Nov 2019

VP Education Kate Roberts clues you up on academic misconduct panels and what you can do to ensure you avoid facing them.

 
Students Pressured Into Renewing Housing Contract

Wed 13 Nov 2019

Over the last couple of weeks, a lot of students have reported being pressured to renew their contract. Landlords and estate agents shouldn't do this, and we will help you challenge this!

 
Student Rights: Extensions

Fri 01 Nov 2019

VP Education Kate Roberts is back with the latest in her series of blogs designed to ensure you know your rights when it comes to your academic experience.