The Advice Centre is a free and independent service for all students here at Royal Holloway, based on the first floor of the Students' Union building. Our friendly, experienced and professional staff will provide a listening ear and offer general and specialist advice. We’re here to support you with a whole range of issues, big and small, and if we’re not the best people to help you with a particular issue, we’ll ensure we point you in the right direction of the relevant support.

What can we help you with?

Our advisors are trained to support you in many areas of advice, covering a lot of the issues that students may face during their time at Royal Holloway. We are happy to offer general wellbeing advice but it’s probably useful to know that we also particularly specialise in private sector housing and academic advice (i.e. academic appeals and disciplinaries).

Check out the resources in the sections below which may provide you with the information you need.


If you've already looked through our web pages and you can't find the information you're after, or if you'd prefer to discuss something face-to-face, it's easy to book an appointment. 

  • Email us at
  • Pop along to the Union Helpdesk on the first floor of the Students' Union
  • Alternatively, you can call the Helpdesk on 01784 276700

Before your appointment

Before you come and see us it might be helpful for you to read our Student Care Statement and Confidentiality Policy to understand a bit more about our commitment to you. Unfortunately, in a small number of cases it may not be possible for the Advice Centre to continue offering advice, in which case our withdrawal of services policy may come into effect.

Housing Disrepair: What to Do

Thu 23 Jan 2020

If you're experiencing housing disrepair in your property, it's important that you're aware that most of these issues tend to be the landlord's responsibility. Our advisors have compiled a list of tips to help you know what steps to take.

Tackling Homesickness at University

Mon 20 Jan 2020

Coming back to university after the winter break can feel a bit daunting, and it's completely normal to feel a little bit homesick at times. Our advisors have compiled a useful list of tips to help you tackle homesickness.

What To Expect When You Start House-hunting

Fri 10 Jan 2020

As Term Two starts to settle in, most of you will start looking for a house, or will have a lot of viewers coming to see your current home. Our advisors have compiled a list of useful tips about what you can expect and how you should react!

Housing Fair Round-Up

Fri 29 Nov 2019

Housing Week was kicked off in in style! It was great to see so many students getting involved, so we've got a round-up of all the important information that was discussed!