The Advice Centre is a free and independent service for all students here at Royal Holloway. Our friendly, experienced and professional staff will provide a listening ear and offer general and specialist advice. We’re here to support you with a whole range of issues, big and small, and if we’re not the best people to help you with a particular issue, we’ll point you in the right direction.

Coronavirus update - advice centre moves online

In light of the coronavirus (Covid-19) pandemic, from midday on Tuesday 17 March 2020, the Advice Centre will cease all face-to-face appointments. However, it is critical that you are still able to access our advice services and we will continue to deliver this digitally through our website, by email and via phone.

What can we help you with?

Our advisors are trained to support you in many areas of advice, covering a lot of the issues that students may face during their time at Royal Holloway. We are happy to offer general wellbeing advice but it’s probably useful to know that we also particularly specialise in private sector housing and academic advice (i.e. academic appeals and disciplinaries).

Check out the resources in the sections below which may provide you with the information you need.


If you've already looked through our web pages and you can't find the information you're after, or if you'd prefer to discuss something, you can get in touch with us:

Before your appointment

Before your appointment, it might be helpful for you to read our Student Care Statement and Confidentiality Policy to understand a bit more about our commitment to you. Unfortunately, in a small number of cases, it may not be possible for the Advice Centre to continue offering advice, in which case our withdrawal of services policy may come into effect.

Going Digital: Advice Centre Update

Mon 23 Mar 2020

Face-to-face appointments may have stopped but we're still offering digital access to all of our services. Find out what we can help you with and how you can get in touch with us.

STI Test Drive: Update

Fri 13 Mar 2020

The Advice Centre has been working with NHS Surrey over the recent months to encourage more students to talk more openly about their sexual health. Find out how their work has led to RHUL students having safer sex!

Supporting Someone with an Eating Disorder

Wed 04 Mar 2020

To continue Eating Disorder Awareness Week, we wanted to dedicate this blog to all those people supporting someone struggling with an eating disorder, to give you a helping hand and guide you through what you can do for them and for yourself.

Ain't Nobody Got Time for Tax: The Conclusion

Thu 20 Feb 2020

Over the last couple of years, we have been researching and campaigning to help final-year students residing in Runnymede, who are hit with a council tax bill as the last day of term arrives in June.