Digital Education Survey: Student Insight Report

You may remember that back in May we reached out to you to complete our Digital Education Experience survey, this was the first step in a process of working hard to represent your academic interests in the development of a more flexible education for the next academic year.

We are pleased to share with you the results of this survey in the form of a detailed Student Insight Report.

The eagle-eyed of you will notice this report is titled an ‘Insight’ report compared to our previous Student ‘Voice’ Reports. This survey took a snapshot of student views to produce recommendations based on your opinions in a shorter space of time, compared to our previous policy inquiries.

Student Voice Reports contain a further step to interrogate findings, consult and deliberate with different groups of students. The need to feed into University discussions in a short space of time meant this was approached as a form of detailed insight research.

What does the report include?

The report provides incredibly useful insights into how you as students at Royal Holloway found your preliminary experience of digital education at the end of Term Two and into Term Three. These findings allowed us to develop a list of recommendations spanning areas including delivery of digital education, digital education support, online resources, professional services, and extracurricular activities.

It is really important when looking at the quantitative and qualitative results of this survey that the expectations of students are understood.

Student satisfaction with a digital education experience that was formed overnight due to a sudden shift in circumstance may be very different to your satisfaction with a digital education experience that the institution has had six months to develop and refine.

Expectation plays a significant role in perceived success and will continue to do so as we move into the 2020-21 academic year.

Read the report

What are the next steps?

This Student Insight Report has been shared extensively with University staff to inform their planning for the next academic year and will also be used heavily by Alissa Chohan, VP Education, as well as the six School Reps over the summer to ensure Royal Holloway develops a flexible education approach that best supports all students.

I am immensely proud of all of the hard work that has gone into this report and the detailed understanding of the digital education experience of Royal Holloway students that it provides.

I hope the recommendations will go a long way towards the development of a flexible education model that best supports all Royal Holloway students to succeed as we transverse into a more digital world.