If you're moving out of private accommodation, it’s that time of year when our Advice Centre is usually advising you to start booking in professional cleaners for your end of tenancy clean. This year, they are telling you to start organising your own cleaning instead. Read why and check out our top tips for if you do use a cleaning service.
"Why?" we hear you ask. Well, cleaning was historically among the most common reasons for deductions being made from security deposits and the charges were known to be very high - this led to a change in legislation last year.
If your tenancy started after 1 June 2019, the Tenant Fees Ban 2019 means you can opt to clean the property yourself, even if your contract states you have to pay for professional cleaning or your landlord’s cleaning service. As a general rule, you should leave the property as clean as you found it.
“I’m ready to scrub!”
If you’ve kept on top of the cleaning, this shouldn’t be too difficult. If you haven’t, then we recommend you roll up your sleeves and give yourself a week to clean thoroughly.
Look for tips online to make things easier and help you make a shopping list for cleaning products.
If you have left your oven or carpet in a particularly bad state, then we recommend you get them professionally cleaned to avoid deposit deductions.
“Ew…I’m not cleaning that!”
If you’re not known for your cleaning prowess, we suggest you use professionals after removing your belongings from the property. Book a few weeks in advance to avoid disappointment.
If you use professionals, please observe social distancing guidelines:
We asked around and found some local cleaners recommended by others for you. We cannot recommend a particular cleaners, but we’re happy to share others’ recommendations with you.
Katie’s Diamond Clean
Olivia’s Cleaning Services
Steam Clean and Sparkle
If you know any other great cleaners, please share their details with us so we can add them to our list.
They should tell you immediately and give you a chance to put it right. Contact the Advice Centre for help if you have problems. If the property is left unsatisfactorily clean, then the landlord/agent can charge you for cleaning - they do have to provide you with a receipt proving the cost though. We have seen many inflated cleaning bills, so please email us with your cleaning bills if they seem unreasonable to you, and we can look into it for you. Unfair bills can be challenged and our Advisors will show you how. The agreed cleaning amount will then be deducted from your security deposit.
See our Private Housing Leaving Guide for how to get your deposit back and other useful information.
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