Night in Shining Armour: What is Nightline?

University is often sold as the time of your life, but for many people, it can also be a time of great difficulty. That’s where organisations such as Nightline can step in.

Nightline is an anonymous and confidential listening service that’s run by students, for students. It’s designed to, above anything, provide callers with someone who can listen without judgement, whatever the issue. Nightline is a student run service, and all of its listeners are students themselves, having undergone intense training to ensure that they are equipped with the skills needed to support you through your issues. As students themselves, they know exactly what it’s like to be going through university, and will do their best to get you through whatever position you may be in.

Covering a huge range of topics, Nightline can assist on topics including academic stress, mental health, loneliness, addiction, stress, insomnia, issues with peers, familial issues, homesickness, coming out, and sexual violence. It is important to remember however that Nightline is not an advice service. They are trained to listen, and to provide support, rather than to give answers. If you are in need of a qualified counsellor, you can book an appointment with the college’s wellbeing team, or if your issues are academic or housing in nature, our Advice Centre can help you through your issues as well as providing expert advice.

London Nightline specifically provides support to over 600,000 students, including those at Royal Holloway. You can get in touch with Nightline by calling, texting, instant messenger, or email; whichever suits you best. Soon you’ll also be able to contact them via email too. You can find all of their contact detail at the bottom of this article. They are open every night of term from 6PM to 8AM.

Nightline is an invaluable service, as your VP Welfare and Diversity Willow Wong says;

“We often hear about university being described as an exciting and life-changing time for young adults, but we talk less about the impact of university life on our mental health. Amidst learning about how to live on a budget, many students also have to balance their part-time work alongside their academic studies and social life.

"When daily life becomes overwhelming, peer-support services like London Nightline are absolutely crucial in providing out-of-hours support for university students. Their instant messaging service enables student who may otherwise feel intimidated by a telephone conversation to access the support and guidance that they need.”

You can contact Nightline through these connections:

Phone: 020 7631 0101



Text: 07717 989 900