Reopening Our Venues: Services Update

As we head into the Easter break, there is finally some light at the end of the tunnel as we can begin to plan the reopening of our venues and services, in line with the government’s Roadmap out of Lockdown.

Due to the coronavirus (COVID-19) pandemic, we have been forced to make a number of changes over the past 12 months.

As we head into the Easter break, there is finally some light at the end of the tunnel as we can begin to plan the reopening of our venues and services, in line with the government’s Roadmap out of Lockdown.

Union Helpdesk

From Monday 26 April (the start of Summer Term), the Union Helpdesk will be open from Monday-Friday, 10:00-16:00.

Please email helpdesk@su.rhul.ac.uk with any immediate enquiries you have related to our services.

Tommy's Kitchen/Humpit

Reopening on Monday 12 April as a student study space (Monday-Friday, 12:00-20:00) with food and non-alcoholic drinks available to purchase via our app. Not able to make it to campus? You'll be able to order online via Uber Eats and have it delivered to your door.

The Packhorse

After being closed for what feels like an eternity, The Packhorse will be reopening for outdoor dining seven days a week from Monday 12 April. Savour the joy of pub grub in our beer garden, washed down with a glass of your favourite tipple.

Entry is completely FREE but you'll need to make an online booking to guarantee entry.

Table service only - drinks must be ordered through our online app.

'Rule of Six' applies, meaning you can book a table for up to six people (they can be from multiple households).

Desperate for some fresh pizza but too comfortable sitting at home in your PJs? There's an app for that - check us out on Uber Eats after our doors are back open.

12 April – 25 April

(food served 16:00-21:00 every day)

Monday-Thursday: 16:00-23:30

Friday-Saturday: 16:00-00:00

Sunday: 16:00-23:00

Monday 26 April onwards

(food served 16:00-21:00, Monday-Friday / 12:00-21:00, Saturday-Sunday)

Monday-Thursday: 16:00-23:30

Friday: 16:00-00:00

Saturday: 12:00-00:00

Sunday: 12:00-23:00

Medicine

If you’re looking for an alternative place to meet friends and have a few drinks, Medicine Beer Garden will be reopening from Monday 26 April and you'll be able to enjoy a range of drinks deals including £1 VKs, two cocktails for £8 and four Jungbombs for £10.

Opening times

Monday-Friday: 18:00-00:00

Saturday-Sunday: Available for bookings - enquire now

Entry is completely FREE but you'll need to make an online booking to guarantee entry.

Table service only - drinks must be ordered through our online app.

'Rule of Six' applies, meaning you can book a table for up to six people (they can be from multiple households).

Currently, only Royal Holloway students can attend our venues so unfortunately no guests are permitted.

Union Shop

Aside from Sunday 28 March when it will be closed for a stocktake, the Union Shop will remain open throughout the Easter break (Monday to Sunday, 08:00-18:00).

A click and collect service is also available through our online shop.

From Monday 26 April, we will revert to our standard opening hours (Monday to Sunday, 08:00-23:00).