Coronavirus (Covid-19) Hub

We want to reassure our members that the Students’ Union is working incredibly hard to ensure you're kept up-to-date with all the vital information regarding the ongoing coronavirus (COVID-19) pandemic.

We appreciate the volume of information being sent your way could be quite overwhelming, so we've created this hub to give you quick links to key advice, guidance, and our latest news updates. We've also included a tracker so you can see which of our services are still in operation, and in what capacity.

Advice & Guidance

Our Services

We've been working hard to make our events and services as safe and as accessible as possible. Below you'll find updates on the current status of each area of work we deliver. Alongside this, we have published detailed guidance on how our events will run and the risk assessments we have carried out. These documents are all live and subject to change based on updates to Government advice.

Keeping you safe


Our advisors are working from home right now, but we are continuing to deliver digital access to vital advice services through our website, by email, and via virtual appointments. If you've already looked through our web pages or the Coronavirus Hub and you can't find the information you're after, or if you'd prefer to discuss something, you can email us with any questions or to ask for a virtual appointment.

Closed until further notice due to Tier 5 lockdown restrictions.

The Union Shop remains open (Monday-Sunday, 08:00-18:00) to ensure you are still able to get your hands on the essentials, from fruit and veg through to loo roll, soap and loads more. A click and collect service is also available through our online shop.

Closed until further notice due to Tier 5 lockdown restrictions. You can contact our team via email with any enquiries you have related to our services.

Closed until further notice due to Tier 5 lockdown restrictions.

Closed until further notice due to Tier 5 lockdown restrictions.

Closed until further notice due to Tier 5 lockdown restrictions.

Kate, Alissa, Henn, and Lucy are continuing to lobby on behalf of all students at Royal Holloway. If you have any questions for them, please contact them via email or through their RHSU social media accounts on Facebook, Instagram, or Twitter. You can keep up-to-date with their work and find out how to get in contact with them here.

Due to Tier 5 lockdown restrictions, no face-to-face student group activity is to take place. Virtual events and meetings can still go ahead.

Our HouseSearch platform is operating as usual, helping you to find high-quality accommodation in the local area. However, please ensure you follow government guidance when hosting or attending any viewings.

COVID-19 Regulations

In order to ensure our services can run in a safe and secure manner, we have updated our Venues Code of Conduct and our Members' Disciplinary Policy (Byelaw L) to include specific guidance on breaches of regulations related to COVID-19.

Code of Conduct

Members' Disciplinary Policy

Latest updates

Grade Inflation: The Higher Education Context

Tue 02 Mar 2021

President Kate Roberts and VP Education Alissa Chohan unpick the complicated topic of grade inflation, discussing what it is, what is being done to tackle the concerns around it, and what it means for you in the context of this academic year.

Tuition Fees: The Higher Education Context

Fri 12 Feb 2021

There has been significant discussion in the media about the particular issues students have faced during the COVID-19 pandemic, which has prompted greater interest in tuition fee compensation or refunds. President Kate Roberts discusses Government failings and the reality of providing refunds without financial support from the Government in her latest blog post.

Academic Quality: The Higher Education Context

Fri 12 Feb 2021

Who is responsible for maintaining quality and standards and what happens when they are not upheld? Should a lower quality education mean lower tuition fees? And what part does the government play in the quality of the Higher Education sector? VP Education Alissa Chohan discusses this and more in her latest blog post.


Government Advice