Coronavirus (Covid-19) Hub

We want to reassure our members that the Students’ Union is working incredibly hard to ensure you're kept up-to-date with all the vital information regarding the ongoing coronavirus (Covid-19) pandemic.

We appreciate the volume of information being sent your way could be quite overwhelming, so we've created this hub to give you quick links to key advice, guidance, and our latest news updates. We've also included a tracker so you can see which of our services are still in operation, and in what capacity.

Advice & Guidance

Our Services

While face-to-face appointments are not possible at this time, it is critical that you are still able to access our advice services and we are continuing to deliver this digitally through our website, by email and via phone. If you've already looked through our web pages or Coronavirus Hub and you can't find the information you're after, or if you'd prefer to discuss something, you can email us with any questions or to ask for a phone appointment.

Closed until further notice.

The Union Shop remains open (08:00-18:00, Mon-Sun) to ensure you are still able to get your hands on the essentials. We've also launched the Union Shop Takeaway, with contact-free collection or delivery options available.

Closed until further notice. Please email with any immediate enquiries you have related to our services.

Closed until further notice. Information on College catering outlets can be found here.

Closed until further notice. Information on College catering outlets can be found here.

Closed until further notice.

The Union Bus service has been cancelled and cannot be booked until further notice.

Your Sabbatical Officers have been working hard remotely to lobby on behalf of all students at Royal Holloway, but there have been some changes with the Officers making the difficult decision to furlough some of their roles. From 1 May, Lucy Simpson (VP Welfare & Diversity) will be going on furlough with Dom Brown (VP Sport) and Sophia Bolton (VP Societies & Media) joining her from 16 May. All three Officers will be returning to work on 15 June in order to tie up loose ends on projects, work on student group training, and to prepare for the handover to the new Officer team. Jack O'Neill (President) and Kate Roberts (VP Education) are continuing to work remotely. If you have any questions for Jack or Kate, please contact them via email or through their social media accounts (@RHSUPresident/@RHSUEducation) on Facebook, Instagram, or Twitter.

All remaining BUCS events this season have been cancelled. The league and knockout programme was ended on Wednesday 18 March with promotion and relegation applied where possible based on the tables at this date. Further information can be found here.

Royal Holloway Sport have cancelled all remaining training bookings for this academic year.

All societies have been contacted regarding show/rehearsal space.

While all groups are autonomous, we advise that they follow government advice around social distancing and cancel all training or planned group meetings.

Student Group Elections took place as usual online. You can meet your new committee members here.

Our three media outlets have been contacted directly regarding access to facilities and Insanity Radio 103.2FM continue to broadcast remotely.

Our HouseSearch platform is open as usual, helping you to find high-quality accommodation in the local area. However, please ensure you follow government guidance when hosting or attending any viewings.

Latest updates

Safely Collecting Your Halls Belongings

Tue 26 May 2020

Last week, the government announced that students can return to university to collect their belongings, and the University have now published clear guidance on how you can do this. Find out how to book your slot and what you need to do to ensure you do so safely and effectively.

End of Tenancy Cleaning Top Tips

Fri 22 May 2020

If you're moving out of private accommodation, it’s that time of year when our Advice Centre is usually advising you to start booking in professional cleaners for your end of tenancy clean. This year, they are telling you to start organising your own cleaning instead. Read why and check out our top tips for if you do use a cleaning service.

Looking after your Mental Health

Tue 19 May 2020

With alternative assessments in full swing, many of you may have plans for long hours of revisions or all-nighters to complete an important assignment, but please remember to look after your wellbeing too! To mark Mental Health Awareness Week, we've put this article together to let you know that there is support out there for you during these difficult times.


Government Advice