Coronavirus (Covid-19) Hub

We want to reassure our members that the Students’ Union is working incredibly hard to ensure you're kept up-to-date with all the vital information regarding the ongoing coronavirus (Covid-19) pandemic.

We appreciate the volume of information being sent your way could be quite overwhelming, so we've created this hub to give you quick links to key advice, guidance, and our latest news updates. We've also included a tracker so you can see which of our services are still in operation, and in what capacity.

Advice & Guidance

Our Services

While face-to-face appointments are not possible at this time, it is critical that you are still able to access our advice services and we are continuing to deliver this digitally through our website, by email and via phone. If you've already looked through our web pages or Coronavirus Hub and you can't find the information you're after, or if you'd prefer to discuss something, you can email us with any questions or to ask for a phone appointment.

Closed until further notice.

The Union Shop remains open (08:00-18:00, Mon-Sun) to ensure you are still able to get your hands on the essentials. We've also launched the Union Shop Takeaway, with contact-free collection or delivery options available.

Closed until further notice. Please email with any immediate enquiries you have related to our services.

Closed until further notice. Information on College catering outlets can be found here.

Closed until further notice. Information on College catering outlets can be found here.

Closed until further notice.

The Union Bus service has been cancelled and cannot be booked until further notice.

Your Sabbatical Officers have been working hard remotely to lobby on behalf of all students at Royal Holloway. Lucy Simpson (VP Welfare & Diversity), Dom Brown (VP Sport) and Sophia Bolton (VP Societies & Media) returned from furlough on 15 June and are now tying up loose ends on projects and preparing to handover to the new Officer team. Dom and Sophia are also preparing for Student Group Training. Jack O'Neill (President) and Kate Roberts (VP Education) have continued to work remotely throughout the Covid-19 pandemic.

All remaining BUCS events this season have been cancelled. The league and knockout programme was ended on Wednesday 18 March with promotion and relegation applied where possible based on the tables at this date. Further information can be found here.

Royal Holloway Sport have cancelled all remaining training bookings for this academic year.

All societies have been contacted regarding show/rehearsal space.

While all groups are autonomous, we advise that they follow government advice around social distancing and cancel all training or planned group meetings.

Student Group Elections took place as usual online. You can meet your new committee members here and find out information about Student Group Training here.

Our three media outlets have been contacted directly regarding access to facilities and Insanity Radio 103.2FM continue to broadcast remotely.

Our HouseSearch platform is operating as usual, helping you to find high-quality accommodation in the local area. However, please ensure you follow government guidance when hosting or attending any viewings.

Latest updates

Empty Student Homes

Fri 10 Jul 2020

Left your student home empty? Find out your legal obligations and where you can go for support if you're struggling to pay your bills, can't collect your belongings, or need to find someone to take over your tenancy.

Housemates/Rooms Wanted

Wed 01 Jul 2020

Are you considering moving back to Egham now? Have you still not found a group you’re happy to live with? Do you want to see where everyone is advertising their spare rooms? Or maybe you need someone to take over your contract? Whatever your housing headache, our Housing Advisor has put together some guidance to help you out.

Resolving Rent Troubles

Fri 26 Jun 2020

We know that some students are facing financial hardship as a result of the Covid-19 pandemic, and this can impact your ability to pay rent. If this is the case for you and you're struggling to afford your rent, please make sure you read this advice from our Housing Advisor which includes all you need to know regarding evictions.


Government Advice