We normally hold mass recruitment in August, January and March but sometimes we need to recruit for the odd job throughout the year so keep checking in. Right now we're recruiting for an Advice Centre Assistant. Simply download our recruitment pack below and read the individual job description to find out more about the role and what we're looking for.
It's important you read everything in detail so that you can tailor your application to the person specification listed.
When you're happy and feel ready to apply, simply click the 'apply now' button.
Download recruitment pack
Purpose of role: The Students’ Union offers a free, confidential advice service to Royal Holloway students, which is independent of the University. It is run by professional advisors who specialise in academic support (i.e. academic misconduct, extenuating circumstances etc.) and housing advice (both within Halls and the local community), they also advise and signpost students across a wide range of wellbeing issues.
It is a small team of two professional staff but the number of students they see is high – with an average of 100 students being supported each month.
The Advice Centre Assistant will assist our professional student advisors in the provision of a high quality advice service to students relating to issues impacting their lives whilst at University.
Department: Membership Support & Engagement
Team: Advice Centre
Responsible To: Advice Centre Manager
Contract Type: Casual zero hours contract but we are ideally seeking c. 20 hours per week commitment during term-time only.
Hours of Work: Monday to Friday between 9am-5pm, term-time only. Ideally 20 hours spread over 4 or 5 days. Some unsociable hours may be required at certain points in the year.
Hourly Rate of Pay: £8.36 (excluding holiday pay) / £9.36 (including holiday pay)
Closing Date: Sunday 26 September 2021
Download job description
Purpose of role: The Students’ Union employs c. 50 professional permanent members of staff and approximately 400 casual student staff who provide support across a number of our diverse operations (i.e. our hospitality and entertainment venues, our Marketing & Communications team, our Helpdesk, our Give It A Go programme of activity).
The professional HR team which provides support to these roles and teams is small and is in need of an extra pair of hands to provide administrative support, with particular focus on efficiently responding to email enquiries and the data entry onto our various employee systems. The successful candidate does not need HR knowledge but does need to be a highly organised administrator, with strong verbal and written communication skills and a keen attention to detail.
Responsible To: HR & Recruitment Coordinator, HR Coordinator
Contract Type: Guaranteed minimum hours (at least 10h/week).
Hours of Work: Up to 20 hours per week during term time (between Monday to Friday 09:30 – 16:30). Preferred working pattern Monday - Wednesday.
Closing Date: Tuesday 12 October 2021
Registered charity no: 1141998
The Students’ Union, Royal Holloway
Egham, TW20 0EX