The Advice Centre, unfortunately, often sees instances of students getting into avoidable disputes with their neighbours. It’s now more important than ever to be mindful of those living around us, so they’ve put together some key information and tips which will help you build and maintain good relationships with the local community.
If you want more detailed information, you can check out the University’s Be Be A Good Neighbour Guide.
Royal Holloway has the benefit of being situated between two communities, Egham and Englefield Green, both of which offer plenty of private housing for students alongside the local residents. When living in the area, your behaviour reflects on the University as well as yourselves. If complaints are made to the University about you, there can be serious consequences which may affect your studies.
One of the most important things you can do to avoid disagreements getting to this point is keeping open communication with your neighbours. Introduce yourselves to them as soon as possible, and if you feel comfortable, exchange contact details. That way, if there are any issues, they are more likely to contact you directly at first to resolve them, rather than going directly to the University.
You should be following government guidance on local and national restrictions due to the coronavirus pandemic at all times, you can find the latest updates on the government website. The University has a code of conduct which sets out the expectations for students. Any violations of restrictions which are reported to the University, on or off-campus, will be taken seriously and may result in fines being issued.
There are likely to be more people working from home at the moment, as well as those who are vulnerable or unwell. Checking in with neighbours who you know may be facing difficulties will go a long way to building positive relationships in the community. If you’re interested but not sure how best to help, you can sign up to become an NHS Volunteer Responder for your community here.
Here are our top tips for staying on good terms with your neighbours:
If you haven’t already, make sure you’re adhering by your legal obligations as a tenant, you can check out our Private Housing Moving In Guide below for this.
Private Housing Moving In Guide
If you have a disagreement with your neighbours, the first thing you should do is to talk to them to address the issue and try to reach a resolution. We know this can be daunting, and you can contact the Community Wellbeing team by emailing firstname.lastname@example.org for advice about how to approach your neighbours in a productive way.
If you receive notification from the University that a complaint has been made against you, the Advice Centre can offer guidance about how to respond to this. Please get in contact at email@example.com with a summary and share with them any emails you have received.
We appreciate the volume of information being sent your way could be quite overwhelming, so we've created a Coronavirus Hub to give you quick links to key advice, guidance, and our latest news updates. With dedicated pages for housing, academic, and welfare advice, as well as links to government advice and College FAQs, it's your one-stop-shop for all the vital information during this time.
The Advice Centre is a free, independent and confidential service for all students here at Royal Holloway. Our friendly, experienced and professional staff will provide a listening ear and offer general and specialist advice. We’re here to support you with a whole range of issues, big and small, and if we’re not the best people to help you with a particular issue, we’ll point you in the right direction.
Email us at firstname.lastname@example.org with any questions or to ask for a phone appointment.
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The Students’ Union, Royal Holloway
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