Over the last couple of weeks, the Advice Centre has been approached by several groups of students who are being pressured into renewing their tenancy agreements. Landlords and estate agents have been warned repeatedly by our Housing Advisor that they shouldn’t be doing this, and that we will report those who continue to do so.
Unfortunately, some have not heeded our warnings and are still continuing to do this. If you’ve experienced anything like this, below is some information about what you should do to help us challenge them.
If you have received an email or letter asking you to decide whether or not you want to renew your housing contract, please forward this to firstname.lastname@example.org so that we can keep track of who is treating students unfairly, and give you some guidance and support. Please also let us know if they have called you about this instead.
Most tenancy agreements state that you do not have to decide whether or not you want to renew your contract until the last two months of the tenancy.
If you are being asked about renewal, then our advice is to simply reply in writing to say that you aren’t ready to decide yet and that you’ll get back to them in Term Two. Politely ask the agent or landlord to not advertise the property as you won’t be allowing any viewings to take place until you’ve made up your mind.
We recommend that you keep all communications on this topic in writing, and remember to get in touch with us for help if they continue to pressure you.
Finally, as some students are starting to think about housing for next year, we’d like to remind you of a few important things.
We don’t recommend that you pay or sign a contract for housing for 2020/21 in Term One. But if you’ve already done this, it’s really important to contact us for guidance, so you know what your rights and obligations are under the contract.
We have the following events to help you get information and support:
If you've already looked through our web pages and you can't find the information you're after, or if you'd prefer to discuss something face-to-face, it's easy to book an appointment.
• Pop along to the Union Helpdesk on the first floor of the Students' Union and one of our assistants will book you in
• Alternatively, you can call the Helpdesk on 01784 276700
• Email us at email@example.com
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