Coronavirus Update

We have had multiple enquiries from students about their housing in relation to the Covid-19 (Coronavirus) pandemic.

We know this could be a stressful time for you so we've created a dedicated Housing Advice page on our Coronavirus Hub. It's packed full of useful advice and links to ensure you know where you stand when it comes to housing, whether that would be your existing accommodation or looking ahead to the next academic year.

Every year, as early as October, some landlords and agents start to ask their current tenants (who’ve just moved in) to decide whether or not they want to renew their contract for the following year. As students are not experienced renters, they often don’t challenge this request.

However, we're here to tell you that there is no need to panic. In fact, we'd encourage you to wait until after Christmas before you commit to a housing contract for 2021/22.

We know that housing plays a significant role in your university experience, which is why it's super important that you take your time and don't rush into any decisions that you may later regret.

Find out more

What can we help you with?

We can help with many of your housing concerns, no matter whether they are on campus, in the local community, or if you commute from further afield. We help on issues such as:

  • Contract checking
  • Unfair charges
  • Landlord harassment
  • Deposit disputes
  • Housemate problems
  • Termination problems
  • Leaving your tenancy early
  • Council tax
  • Risk of homelessness
  • Problems with Halls (if unable to resolve with Student Services)

We break this down into three easy to understand areas:


Here you will find support in helping you find that perfect home for the coming year. We know there are lots of questions around how you go about finding people to live with, the right house for you and who to trust when it comes to signing a contract. We’re here to make sure you are happy and confident when looking to secure a great deal and a lovely place to live.


Packed full of information to help you while living in your home, you can find advice around bills, getting on with housemates, and contacting your agency or landlord.


Getting ready to move out of your home can be a hard process to get through, and we know there is a lot of overwhelming information being thrown at you around this time. We've provided guides on how best to move out, how to get your deposit back and an essential checklist to complete before you hand over those keys.