The Advice Centre is a free and independent service for all students here at Royal Holloway. Our friendly, experienced and professional staff will provide a listening ear and offer general and specialist advice. We’re here to support you with a whole range of issues, big and small, and if we’re not the best people to help you with a particular issue, we’ll point you in the right direction.


Coronavirus Update

In light of the coronavirus (Covid-19) pandemic, from midday on Tuesday 17 March 2020, the Advice Centre will cease all face-to-face appointments. However, it is critical that you are still able to access our advice services and we will continue to deliver this digitally through our website, by email and via phone or Zoom appointments.

We appreciate the volume of information being sent your way could be quite overwhelming, so we've created a Coronavirus Hub to give you quick links to key advice, guidance, and our latest news updates. With dedicated pages for housing, academic, and welfare advice, as well as links to government advice and College FAQs, it's your one-stop shop for all the vital information during this time.

What can we help you with?

Our advisors are trained to support you in many areas of advice, covering a lot of the issues that students may face during their time at Royal Holloway. We are happy to offer general wellbeing advice but it’s probably useful to know that we also particularly specialise in private sector housing and academic advice (i.e. academic appeals and disciplinaries).

Check out the resources in the sections below which may provide you with the information you need.

How do I GET HELP FROM THE ADVICE CENTRE?

If you've already looked through our web pages and you can't find the information you're after, or if you'd prefer to discuss something, you can get in touch with us:

Before your appointment

Before your appointment, it might be helpful for you to read our Student Care Statement and Confidentiality Policy to understand a bit more about our commitment to you. Unfortunately, in a small number of cases, it may not be possible for the Advice Centre to continue offering advice, in which case our withdrawal of services policy may come into effect.



Exam Access Arrangements: Apply Now

Wed 13 Jan 2021

Exam access arrangements (EAAs) are available if you are unable to sit exams under standard examination conditions, due to a disability or another condition, and allow you to perform to your best ability in an exam without compromising academic standards. We tell you all you need to know ahead of the application deadline (Friday 29 January).

 
Postgraduate Funding: All You Need To Know

Fri 08 Jan 2021

If you're loving academia and don't want your student life to end just yet, you've probably started considering applying for a postgraduate course. While we want to empower you to embrace your love of studying, we also want to help you make informed decisions.

 
Looking After Yourself This Christmas

Fri 11 Dec 2020

Whether you’re travelling back to your family home or spending the break somewhere else, it’s important to think about how you’re going to look after yourself and those around you. Our Advice Centre have put some great tips together to help you have a restful break, and find help should you need it.

 
Staying Productive While Enjoying The Holidays

Wed 09 Dec 2020

You’ve all worked so hard and started the year really well despite the challenges that have been thrown at you, so a huge well done to you! Our advisors have put together a list of useful tips on how to use your holidays to help you get ready for Term Two, and start the new year as smoothly as possible.