The Advice Centre is a free and independent service for all students here at Royal Holloway. Our friendly, experienced and professional staff will provide a listening ear and offer general and specialist advice. We’re here to support you with a whole range of issues, big and small, and if we’re not the best people to help you with a particular issue, we’ll point you in the right direction.


Coronavirus Update

In light of the coronavirus (Covid-19) pandemic, from midday on Tuesday 17 March 2020, the Advice Centre will cease all face-to-face appointments. However, it is critical that you are still able to access our advice services and we will continue to deliver this digitally through our website, by email and via phone or Zoom appointments.

We appreciate the volume of information being sent your way could be quite overwhelming, so we've created a Coronavirus Hub to give you quick links to key advice, guidance, and our latest news updates. With dedicated pages for housing, academic, and welfare advice, as well as links to government advice and College FAQs, it's your one-stop shop for all the vital information during this time.

What can we help you with?

Our advisors are trained to support you in many areas of advice, covering a lot of the issues that students may face during their time at Royal Holloway. We are happy to offer general wellbeing advice but it’s probably useful to know that we also particularly specialise in private sector housing and academic advice (i.e. academic appeals and disciplinaries).

Check out the resources in the sections below which may provide you with the information you need.

How do I GET HELP FROM THE ADVICE CENTRE?

If you've already looked through our web pages and you can't find the information you're after, or if you'd prefer to discuss something, you can get in touch with us:

Before your appointment

Before your appointment, it might be helpful for you to read our Student Care Statement and Confidentiality Policy to understand a bit more about our commitment to you. Unfortunately, in a small number of cases, it may not be possible for the Advice Centre to continue offering advice, in which case our withdrawal of services policy may come into effect.



What Next? A Guide For Students Graduating In December

Wed 01 Dec 2021

As your degree is coming to an end, the question “what next?” can be daunting.  While you’re only a member of the SU until you graduate, you can be assured that we are thinking of how to make your life better until your last day. This article will give you some ideas to get you started on planning your next moves.

 
Housing and Disability: Your Rights

Tue 30 Nov 2021

It can be hard finding accessible housing and even harder securing it. To celebrate Housing Week, your VP Wellbeing & Diversity has put together this blog to try and help you understand your rights and how to access support if you need it.

 
Where to Start: House Searching and Viewings

Fri 26 Nov 2021

Our Advice Centre gives you all the information you need so you can start your search for accommodation with confidence. Get an idea of what to expect when you're looking for housing and attending viewings.

 
Meet Your Student Advisors

Thu 25 Nov 2021

Our Advice Centre is here to support you with a whole range of issues and can offer guidance on just about everything that may affect you during your university journey. We're introducing you to Shells and Sophie, our dedicated Student Advisors, who can help you with just about any issue, big or small.