Over the past couple of weeks, we've been out and about across campus in our yellow t-shirts as part of our annual Rate Your Union survey – a series of questions that gives students the chance to let us know how we're doing, both good and bad, across a wide range of topics.
The great news is that 1222 of you responded to the survey, giving us an awesome amount of data which we'll be analysing in more detail over the coming weeks. We'll then use this to steer what we do moving forward as an organisation, working your feedback into our planning for the new academic year and beyond, but before then, we've got a few headline figures to share with you.
Back in 2016 we launched our new strategy, What's Next, which defined where we wanted to be by 2020. This plan set out a series of aims, objectives and values which were developed with student feedback and we're delighted to now be able to look back on four years worth of data that confirms we're heading in the right direction, with increases in satisfaction across all our major questions.
For the eagle-eyed among you, you'll have seen that we revisited our strategy during the summer of 2018 and launched What's Next II - super original we know - where we addressed the changing higher education environment and brought in some new big ideas to tackle the challenges that have developed since the original plan.
While we're really proud of the results from this year it's important to remember that we're still on a journey with lots of challenges to come, but there's more on that further down the page. On to the results.
Overall Student Satisfaction:
Positive Impact of Students’ Union:
Improving the Quality of Education:
We're exceptionally proud of the fact that the changes we've made in representing you academically has seen huge increases which reflect the fact we now have a dedicated VP Education and the work we've done around representing your academic interests. However, we're not going to rest on our laurels and we need to do more.
Two weeks ago we held a referendum that proposed a change to the current constitution as a result of our Democracy Review, a piece of work undertaken over the past 12 months to help us put students at the heart of everything we do.
After 1004 students voted, the constitution referendum passed with a majority of 862 students voting for the proposed changes. This means that the Students’ Union will be undergoing a big year of change.
The Democracy Review was based on five big ideas that are now going to be put to practice:
Read more about this
*The Service Development Groups each have six student roles available and will have a direct impact on the Students’ Union - you will shape what we do and how we do it in areas like Events and Entertainment, Helpdesk and Administration, Food, Beverage and Retail, and Marketing and Communications. You can apply to be a part of a Service Development Group here.
Currently, all of our different internal departments are building their Annual Operating Plans (AOP), which summarises the goals of each team for the incoming academic year. Your feedback from Rate Your Union will be at the core of each plan – ensuring that we continue to make student life better at Royal Holloway.
We will be releasing the full results of the Rate Your Union survey in the coming weeks, so watch this space for more.
As part of Rate Your Union we gave away hundreds of pounds worth of prizes to different students as our way of saying thank you for giving us your feedback. Find out who won by hitting the link below!
Check out the prize winners!
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The Students’ Union, Royal Holloway
Egham, TW20 0EX